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ME Connect

ME Connect is our flagship helpline service offering support and information to anyone affected by M.E.

ME Connect Telephone: 0344 576 5326*

ME Connect is available every day, during the hours of 10am-12noon, 2pm-4pm and 7pm-9pm.

Our helpline can receive a large volume of calls, so if you can’t get through immediately, then please hang-up and try again later.

Or you can contact us by email at any time, and we will respond as soon as practicable.

You can reach us every day of the year and we’ve managed more than 35,000 calls since we began in 2003.

You can also contact us via email if you would prefer – or are better able – to write than speak.

We deal with each person individually, in a sensitive and professional manner.

Every communication is kept completely confidential. ME Connect is staffed by a fully trained, and supervised, team of volunteers – most of whom have personal experience of M.E.

*Calls to ME Connect cost the same as other standard landline numbers (starting 01 or 02). If you have a call package for your landline or mobile phone then calls will normally come out of your inclusive minutes.

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Become a Member

Our exclusive members magazine.

By joining the ME Association, you will also be helping others with M.E.

  • We recognise that your personal endorsement is important and we will do all that we can to support the needs of our members.
  • Subscriptions are a vital part of our charity income and they allow us to help make the UK a better place for people with M.E.
  • Moreover, the more members we have, the more representative we can be – which is especially useful when trustees and staff take part in medical and societal debate, or we decide to launch a specific campaign.
  • You don’t have to be personally affected by M.E. to join the ME Association. Membership is available to carers, family-members, and anyone with a professional interest in the condition.

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Leaflets and booklets

We have over 70 leaflets and booklets covering all aspects of living with M.E. including information about diagnosis, symptom management and welfare benefits etc.

Also now available on Kindle!

The 2019 clinical and research guide (‘The Purple Book’) is also now available in Kindle e-Book format:

  • The 11th edition is a must-have for anyone who has been affected by – or has an interest in – ME/CFS/PVFS.
  • It represents the most comprehensive, evidence-based summary currently available and contains everything that health professionals and patients need to know about this devastating neurological disease.
  • Written by Dr Charles Shepherd, Hon. Medical Adviser to the ME Association and Dr Abhijit Chaudhuri, Consultant Neurologist, from the Essex Centre for Neurosciences.
  • We are able to offer free copies to health professionals!

You can review the complete list of leaflets on our order form, which can be completed and returned to head office if you require a postal delivery.

Or you can review all the information and products we provide in the website shop and download applicable leaflets to your computer or other device.

You will also find an order form in ME Essential magazine.

“I have suffered from ME since the age of 12 and now have a whole host of other conditions!”

Local Support Groups

M.E. can be a very isolating disease and it’s important, when able, to try and establish connections with people who share similar experiences.

The ME Association works with local support groups to provide the most comprehensive listing of any national charity, enabling you to easily locate a support group near to where you live, or on social media.

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NHS ME/CFS Specialist Services

We provide a comprehensive listing of all NHS specialist services for adults and children. Patients can contact any of the services for information, but referrals for assessment, diagnosis, and management advice, must be made by your GP or the professional responsible for your healthcare.

We strongly recommend that you read our 2015 report on Illness Management before you seek a referral to these services, and consider the appropriateness of the management approach they might take. Dr Charles Shepherd, Hon. Medical Adviser to the ME Association has also made a statement at the beginning of the NHS specialist services section.

Read more…

Other Services

We carry a range of adverts for services that may interest people with M.E. from organisations and individuals who support the work of the ME Association.

Publication does not imply endorsement or recommendation, and you should do your own research into whether they could be appropriate for you.

Read more…


The ME Association

Please support our vital work

We are a national charity working hard to make the UK a better place for people whose lives have been devastated by an often-misunderstood neurological disease.

If you would like to support our efforts and ensure we are able to inform, support, advocate and invest in biomedical research, then please donate today.

Just click the image opposite to visit our JustGiving page for one-off donations or to establish a regular payment.

Or why not join the ME Association as a member and be part of our growing community? For a monthly (or annual) subscription you will also receive our exclusive ME Essential magazine.


ME Association Registered Charity Number 801279


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