Benefits & social care leaflets

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Downloadable information about personal assessments, benefits, tax credits, and related matters. All downloadable leaflets are subject to VAT at 20%.

How do our downloads work?

  1. After you have paid for an item online, you will receive an email.
  2. If you cannot locate this email, please check your junk/spam folder.
  3. Open the email and in the section titled ‘Download Details’ you will find a link and code.
  4. Click the link and enter the code when prompted to download your leaflets.
  5. Please note the code is case sensitive and must be typed exactly as shown.

Payment methods:

  • Debit or credit card through PayPal, you do not need to have a PayPal account to use the online shop,
  • Debit or credit card by phone to head office (01280 818964 between 9.30am and 3.00pm, Monday-Friday),
  • Download and complete our 8-page order form, and return it to head office, with payment details.

Getting help from Social Services

Explains how the Care Act 2014 affects social services

PIP – The MEA guide to filling in the form

The MEA's guide on how to complete your PIP forms

Disabled facilities grant

If you are disabled and need to make changes to your home, you could be eligible financial help

Employment and Support Allowance – a guide to filling in the ESA50 form

The MEA's guide on how to fill in the ESA50 form.

Carer’s allowance

What it is, how to apply and what to do if you are turned down

Blue Badge scheme

Blue Badge scheme including letter to your council