Benefits & Social Care

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Downloadable information about personal assessments, benefits, tax credits, and related matters. All downloadable leaflets are subject to VAT at 20%.

How do our downloads work?

After you have paid for an item online, you will receive an email from PayPal confirming payment, followed by an email from the ME Association with your download instructions.

  1. If you cannot locate this email, please check your junk/spam folder.
  2. Open the email and in the section titled ‘Download Details’ you will find a link and code.
  3. Click the link – which will take you back to our website – and enter the code when prompted.
  4. Please note the code is case sensitive and must be typed exactly as shown (or you can use ‘copy’ and ‘paste’).
  5. Your leaflets will then download, and can be saved to your computer, or printed at home.

If you have ordered and paid for books or gifts, these will be sent to you in the post, please allow at least a week for delivery if ordered within the UK.

Payment methods:

The online shop uses PayPal which allows you to pay by debit or credit card. You don’t need to have a PayPal account in order to take advantage of the online shop.

Alternatively, you can:

  • phone head office (01280 818964 between 9.30am and 3.00pm, Monday-Friday), and pay with a debit or credit card,
  • download and complete our 8-page order form, and return it to head office, with payment details.

Reconsiderations and Appeals for ESA and PIP (single leaflet)

We attempt to make the process less daunting.

Getting help from Social Services

Explains how the Care Act 2014 affects social services

PIP – The MEA guide to filling in the form

The MEA's guide on how to complete your PIP forms

Disabled facilities grant

If you are disabled and need to make changes to your home, you could be eligible financial help

Employment and Support Allowance – a guide to filling in the ESA50 form

The MEA's guide on how to fill in the ESA50 form.

Benefits and tax credits (introduction)

Introduces the benefits you may be able to obtain.

Carer’s allowance

What it is, how to apply and what to do if you are turned down

Blue Badge scheme

Blue Badge scheme including letter to your council