ME Connect – Here to listen. Here to help.
ME Connect is our flagship helpline service offering support and information to anyone affected by M.E. You can reach us every day of the year and we’ve managed more than 35,000 calls since we began in 2003. You can also contact us via email if you would prefer – or are better able – to write than speak.
We deal with each person individually, in a sensitive and professional manner. Every communication is kept completely confidential. ME Connect is staffed by a fully trained, and supervised, team of volunteers – most of whom have personal experience of M.E.
If you need help, and someone who will listen and understand, then please call us on 0844 576 5326.
The ME Connect telephone helpline is available every day, during the hours of 10am-12noon, 2pm-4pm and 7pm-9pm.
Or you can contact us by email at any time, and we will respond as soon as practicable.
Please note: All communications are treated in the strictest of confidence. Phone charges to 0844 numbers are determined by your telephone provider. Please check your contract for charging details. The service charge is 7p a minute – from which the ME Association receives 3p – plus your provider’s access charge. Calls from mobiles and other devices can be considerably more expensive than from a landline.
You can read more about ME Connect by visiting our website page